Abstract

“How does an individual’s culture trigger barriers of communication in a diverse environment? — The case of a European Enforcement Network”

By: Cari Lynn Leyshon

The following qualitative case study explores how the role of culture within the individual schema impacts barriers of communication with a group of diverse stakeholders for a European enforcement network.

Utilizing both appreciative and cooperative inquiry while collecting multiple diverse perspectives with an online pre-test survey, in-depth interviews, an online focus group, meeting facilitation and participant observation. Using four action research cycles to gain collective input to expose how the role of culture impacts participant’s personal biases, stereotypes and judgments that are potentially contributing to barriers of diverse communication. The collective data informs the implementation of actionable strategies to confront barriers such as language, lack of trust, conflict, and unacknowledged schemas that disrupt multicultural communication. This study validates the importance of individual acknowledgment of how culture influences their schema before diverse communication can be improved for collaboration to occur. computer science assignment help